Privacy Policy

We collect personal information that you voluntarily provide when registering as a member or service provider, submitting an application, making a payment, or contacting our concierge team.

This may include: full name, date of birth, nationality, residential address, email address, telephone number, government-issued identity documents, passport or national ID copies, professional credentials, company registration documents, financial information relevant to membership or payment processing, and any other information you choose to provide.

We also collect technical data automatically when you use our platform, including IP address, browser type, device identifiers, pages visited, and session duration. This data is used solely for platform security, fraud prevention, and service improvement.

We use the personal information we collect for the following purposes: to process and review membership or service provider applications; to verify your identity and conduct due diligence in accordance with our verification standards; to process payments and maintain financial records; to communicate with you regarding your application, account status, or enquiries; to provide access to our platform and its services; to send administrative notifications, including approval, rejection, or payment confirmation communications; and to comply with applicable legal and regulatory obligations.

We do not use your personal information for unsolicited marketing communications. Any communications we send are directly related to your relationship with Monte Carlo Royal Luxury World.

Discretion is a founding principle of Monte Carlo Royal Luxury World. We treat all personal information submitted to us with the highest degree of confidentiality. Member identities, VVIP numbers, wallet balances, transaction histories, and community connections are never disclosed to third parties without your explicit consent, except where required by law.

Our internal team members who access personal data are bound by strict confidentiality obligations. Access to sensitive member data is restricted on a need-to-know basis and is subject to ongoing review.